Insights

Born in the USA, Embraced Globally: The Rise of Celebrity Brands Part 1
This report explores the common strategies employed by successful celebrity brands, and gives a preview of their future and evolution.
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The World’s Most Iconic Experiential Luxury: How Leading Brands are Shaping the Future of Hospitality
Hospitality is the venue that can allow luxury brands to create immersive experiences beyond their core products, aligning perfectly with customers’ desires.
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What If…Boomers Become Luxury’s New Obsession? Luxury’s “Silver Lining”
There is a strange dichotomy underfoot: the luxury and beauty industries seem preoccupied with the youth of Gen Z and Gen Alpha when older Gen X and boomers have the financial capacity to spend extravagantly.
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This Week in Luxury
From novel partnerships to exciting brand expansions in the luxury sector! Discover the hottest updates in the world of luxury!
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This Week in Luxury

Luxury Headlines – 7/10/2024

From novel partnerships to exciting brand expansions in the luxury sector! Discover the hottest updates in the world of…

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This Week in Luxury

Luxury Headlines – 30/9/2024

From sophisticated partnerships to strategic expansions in the luxury sector! Discover the hottest updates in the world of luxury!

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Reports

The Age of Artificial Intelligence: Transforming Customer Experiences In Luxury Part 1

In luxury fashion, customer experience is paramount. AI is revolutionizing this by personalizing shopping journeys and creating immersive digital…

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This Week in Luxury

Luxury Headlines – 23/9/2024

From innovative partnerships to strategic acquisitions and significant investments! Discover the hottest updates in the world of luxury!

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This Week in Luxury

Luxury Headlines – 16/9/2024

From dynamic leadership shifts to ambitious expansions and high-profile investments! Discover the hottest updates in the world of luxury!

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Thoughts and Perspectives

Customer Experience: An Integrated and Orchestrated Ecosystem

Imagine your Customer Experience (CX) as a symphony orchestra. Each instrument represents a different aspect of your business, from…

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This Week in Luxury

Luxury Headlines – 9/9/2024

From high-profile acquisitions to novel product expansions! Discover the hottest updates in the world of luxury!

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Press Release

CXG Appoints Yannick Busson as Chief Data Officer to Lead Transformation and Growth

Paris, September 9th, 2024 – CXG, the leading customer experience consultancy for the luxury industry, is thrilled to announce…

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This Week in Luxury

Luxury Headlines – 02/09/2024

From impressive growth to strategic collaborations in the luxury sector! Discover the hottest updates in the world of luxury.

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